Facility Guidelines

The following information is provided to assist you in the planning of your event. This information outlines services available through the Palm Springs Convention Center (PSCC) and its Contractors. Also listed are various building policies of which you should be aware. If you have any questions regarding any of this information, please contact us for further details.

ADA COMPLIANCE

The Palm Springs Convention Center (PSCC) provides permanent access accommodations under the guidance of the Americans with Disabilities Act (ADA). When planning your event, we ask that you provide accessibility to all individuals for exhibits, displays, meetings, etc. with respect to set up, location, path of travel and other aspects of the event. Please also provide any temporary auxiliary aids and services required for disabled attendees under the guidance of the ADA. Wheelchairs are not available at the PSCC, however, we are able to provide you with a list of local vendors to accommodate special needs.

ADVERTISING/SIGNAGE

All off-site, outdoor advertising within the City limits requires approval from the City of Palm Springs. For further information, please contact the City’s Planning Department at 760-323-8245. The posting of signs, advertisements, show bills, lithographs, posters or cards is not permitted in or on any part of the PSCC premises, without prior permission. All unauthorized signage will be removed.

ATM LOCATION

For your convenience, ATM machines are located in the main hallway immediately adjacent to the west lobby as well as next to the box office on the east end of the main hallway. AUDIO VISUAL Presentation Services A/V is the official in-house audio visual provider for the PSCC. PSAV’s personal understanding of the facility and integrated approach with the PSCC staff ensures a seamless environment. Please contact a PSAV representative at 760-322-8455 to discuss your audio visual needs.

BANNER HANGING

All interior banners with the exception of tradeshow/exhibit hangings, must be hung by PSCC personnel. Arrangements for interior banner hanging should be made in advance through your Event Manager a minimum of thirty (30) days prior to your event. All exterior banners require advance approval from the City of Palm Springs Planning Department. Please contact them directly at 760-323-8245. Arrangements for exterior banner hanging should be accomplished a minimum of thirty (30) days prior to your event.

CLEANING

The contracted areas of the PSCC will be provided to you in clean condition. During your event, the PSCC Operations Staff will maintain all public areas and meeting spaces except when said areas are utilized as exhibit space and are the responsibility of the Tradeshow Contractor. As an optional service, the PSCC can provide show cleaning services (current labor rates will apply).